You can meet real people with IMVU

Community guidelines

Last update on: August 17, 2015

IMVU is a hangout for people around the world where they can connect and chat with their friends, text them, make meaningful connections and be creative, using avatars for self-expression. The following guidelines take into account freedom of expression, the right to self-expression and the protection of individual rights.

Please respect the IMVU online community and each individual participant. Your behavior should be based on these Community Guidelines, our Terms of Use, and common sense and basic etiquette. IMVU aims to create a comfortable place for all of our users - who are at least 13 years old and from all over the world. In addition, our customers can express themselves using virtual products from our catalog. These products are created and classified by our developers and are designed to adhere to our guideline for the classification of virtual articles.

With your joining and as part of our community, it is important that you understand what virtual content and what user behavior is appropriate. Please read the following guidelines carefully and take them seriously - that's what we do. So that you and the others can fully enjoy your time at IMVU, heed the guidelines and respect the sense in which they were written.

We strive to ensure that the right content is available in the right place and for the right audience. To do this, we use several measures to differentiate between age and content as well as word filtering.

Please keep in mind that you may not always like everything on IMVU. You may find some content offensive or do not do justice to your tastes, sensitivities or beliefs. We provide tools that you can use to block users who share such content. In addition, if you find certain content, users or the behavior of a user inappropriate within the scope of these guidelines, you can use our reporting tools to notify us. We take a close look at all reports and take action if necessary.

Guidelines for User Behavior

During your time on IMVU, you will also interact with our service and other community members. It is vital that you respect other users and our policies. When dealing with others, use your sanity and consider whether you would say the same thing to the user in real life, and please be polite. Having an opinion and being able to express it freely does not mean that you can behave in an offensive, hateful or disruptive manner.

Please follow these guidelines:

Harmful influence on minors: The IMVU community also has users who are 13 years old or older. Please do not forget that and help to make the community safe for minors.

  • Do not post any material or participate in any activity related to child abuse.
  • Sexualized "ageplay" (regressive role play in which one or more characters are minors) is never allowed.
    • Non-sexualized “ageplay”, in which avatars, for example, play children as part of a family, is allowed.

Bullying and harassment: Please be nice! Yes, that's our motto. Do not bully, threaten, or harass anyone.

  • Do not engage in hate speech or discriminate against others based on race, ethnicity, occupation, appearance, state of health, etc.
  • Do not specifically shame or belittle anyone.
  • Do not post personal information about others.
  • Do not be vulgar, offensive, or explicitly sexual in conversations where other interlocutors disagree with such conversations.
  • Do not be disruptive, insulting, or vulgar in your posts, messages, or chats (heated discussions can happen; you get upset and say certain things in the heat of the moment, but it is not okay to take this behavior to extremes and everyone else in the process) Attacking chat participants).
  • Do not hog the conversation history in a chat room or interrupt it by repeatedly sending characters or words. When others ask you to stop, you are affecting their chat experience.

Sexual or adult behavior: IMVU is about self-expression and connections, but not about suggestive or explicitly sexual behavior when not all users involved are willing participants. You will meet people from diverse cultural backgrounds. Do not place them in an awkward position by doing what societal standards would consider inappropriate to face each other. Respect the difference between private and public conversations.

  • Don't use obscene or explicit language.
  • Do not engage in sexual incitement.
  • Only engage in sexually oriented or adult activities if you have an Access Pass as an adult and you are interacting with other adults who also have an Access Pass. Think of films, for example: certain behavior is okay in films over 18, but not in films over 12.

Deliberately wrong age: IMVU is for all users aged 13 and over, but we make a distinction between users who are 13-17 years old and users who are 18 and older. When registering, you must provide your actual age.

  • If you are an adult (18 years of age or older), you must present yourself as an adult.
  • If you are a minor (13 to 17 years old), you must represent yourself using your real age.

Spam and fraud: IMVU is an online service and the same rules apply to us as to all other internet service providers with which you are active.

  • Do not pose as an IMVU or any of our employees or agents.
  • Do not ask other IMVU users for their passwords or other account information.
  • You may not share, give away, trade, or sell your account.
  • Do not post links to fraudulent websites or phishing websites.
  • Do not collect usernames, avatar names, addresses, homepage URLs, or email addresses for purposes other than personal use when using IMVU.
  • Do not distribute unsolicited or unapproved advertising or promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" and other forms of advertising.
  • Do not discuss or encourage illegal behavior.
  • Do not participate in activities that change, manipulate or disrupt the IMVU website, products or operations through the use of third-party scripts, code, bots, etc.
  • Do not remove, hide, or obfuscate access to IMVU tools that can be used to report users or their behavior.
  • Do not take advantage of bugs or glitches, if you encounter them, in a manner that is malicious and fraudulent. We expect you to report such issues to IMVU and not use them as workarounds to bypass our policies and guidelines. Failure to follow this guideline has consequences and may result in action against your account.

Photosensitive Epilepsy (PSE): Everyone should have fun with IMVU and headaches, nausea or even cramps would stand in the way. Please do your part by not posting pictures with fast flashing effects, strobe lights, contrasting visual patterns, or anything that causes visual discomfort or impaired vision. More information about PSE can be found here.

Ratings of virtual products available through our catalog

The guidelines and rating categories in this section apply only to virtual products submitted to the IMVU catalog. Specifically, the rules for virtual articles do not apply to content such as avatar images, photos, interest panels, pulse updates, forum posts, short descriptions, chats in chat rooms or messages. For example, it is not okay for an underage user of our service to buy a virtual cigarette or glass of wine, but they are allowed to view pictures of these products and post comments about alcohol consumption and smoking (remember, your parents will anyway say these things are bad for your health).

Virtual products available in our catalog fall into one of the following three categories - two of which are allowed under our guidelines. Developers must adhere to these rating rules when submitting their products so that our community members only use appropriately rated content.

  • General Audience (GA): Virtual articles for all users aged 13 and over. Comparable to the age rating from 12 years for films or video games. You must be at least 13 years old to register an IMVU account.
  • Access Pass (AP) only: Virtual items available (and displayed) only to users 18 years of age and older who have purchased an access pass (an Access Pass) from IMVU. Comparable to the age rating from 18 years for films or video games. The Access Pass is only issued to people over the age of 18; an issue to minors is not possible, even with the consent of the parents.
  • Unsuitable for IMVU (UFI): Virtual articles listed under none May be used or distributed to IMVU under certain circumstances. This includes, for example, pornographic material, graphic, intense and sexual violence as well as extremely harassing content such as B. Racism and seditious statements or actions.

The classification system is based on current social norms and reflects the standards of frequently consumed content in films, television programs, video games and digital apps. If you, as an IMVU user, notice the distribution or use of an incorrectly classified virtual product, you can notify us using the reporting tools we provide.

Classification of virtual articles at a glance:

Please note that the table below is an overview and not a complete list of products that fall into each category. Use them for guidance and remember the above definitions for the categories “General Audience” and “Access Pass Only”.

classificationGeneral audienceAccess Pass onlyUnsuitable for IMVU
Categories with appropriate content
  • Cartoon violence
  • Slight profanity
  • Cartoon representation of blood
  • Body modification
  • Comic mischief
  • Crude humor
  • Fantasy Violence
  • Mild violence
  • Romantic content
  • Marijuana, tobacco, and alcohol text and visual references
  • Excessive and realistic depictions of blood / violence / gore
  • Mature humor
  • Complete nudity
  • Pronounced profanity
  • Sexual Themes
  • Consumption of tobacco, alcohol and marijuana
  • Copyrighted / TM material
  • Cruelty to Animals
  • Discriminatory Products
  • Drugs and drug accessories without marijuana
  • Harm to Minors
  • Hate Products
  • Intense violence
  • Malicious content
  • Personal data
  • Sexual Violence
  • Pronounced sexual content, including the representation of arousal / aroused genitals
  • Suicide
  • Wagering

Guidelines for User-Generated Content (Not Products) - Text and Images

The guidelines listed in this section apply to all text and image-based content that our community members share via their profiles, photos, chats, messages, posts, etc. The Product Rating Guidelines are intended to be used as a guide for other content and general user behavior, but are not directly applicable. For example, 13 year olds are not allowed to consume alcohol in real life, but are allowed to see other people consume alcohol.

We want to combine self-expression and creativity with a pleasant atmosphere for our community members around the world within the framework of current social norms.

When you are active in the IMVU community, you share content that is visible to everyone (photos, profiles) or only to some (messages, chats). Always be aware of what you are sharing and who can see it. For obvious reasons, information and content that is visible to all are subject to stricter criteria in terms of appropriateness.

Do not post any content or images that contain any of the following:

  • Nudity - This includes photos, avatar-based or digitally created images showing genitals, female nipples, or bare buttocks (including most buttocks covered with G-strings and thongs). The minimum coverage policy that applies to virtual items from the catalog does not apply to images.
  • (Strong) profanity - This includes derogatory, clearly sexual expressions. However, light profanities, such as sexually derived expressions (like the F-word), are fine in communication between users as long as they are not visible to everyone (e.g. avatar or chat room names).
  • Illegal behavior - This includes the use of and reference to drugs (other than marijuana), murder, and sexual violence. The reference to tobacco and alcohol is fine. The reference to prescription drug abuse is out of place.
  • Self-harm or mutilation
  • Animal abuse, extreme graphic violence against animals, or sodomy
  • Pornography or clearly sexual behavior - This includes the display of sexual acts and intercourse. Pornography is defined as "explicit descriptions or representations of sexual organs or sexual acts with the aim of stimulating sexually rather than aesthetically or emotionally".
  • Hate speech and harassment of others - These include, but are not limited to, Nazi symbols, Confederate States of America war flags, propaganda related to known terrorist organizations, and insults based on race, religion, ethnicity, sexual orientation, and gender.
  • Alcohol / tobacco / marijuana use (if you are a minor): This applies to IMVU users under the age of 18. You are not allowed to post pictures of alcohol, tobacco or marijuana being consumed.

What if you violate IMVU guidelines

We want everyone who signs up to IMVU to have fun with their friends and make new friends. To make sure it's a positive experience for everyone, we provide our users with tools to block others or report users or content that violates our guidelines. We take a close look at all reports and take action if necessary. If your content or behavior is reported after this process, we will take a look at it and warn you so that you do not repeat this behavior or share such content again. We can also deactivate your account in accordance with our Terms of Use so that you can no longer participate in the IMVU community.

Final provision

The English text of these Terms of Use is the only binding version. In the event of discrepancies between the English text and a translation into a foreign language, the English wording shall prevail.